# FAQ

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<summary>Is CRE8 Finance a custodial platform or do I hold my own crypto?</summary>

CRE8 is non-custodial. You hold your crypto in your own wallet (be it the integrated CRE8 Wallet or another Solana wallet). Funds in escrow are held by a smart contract, not by CRE8 as a company, and are released automatically per contract terms. This means you remain in control of your assets at all time.

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<summary>What cryptocurrencies can I use on CRE8?</summary>

At launch, you can use the $CRE8 token and major Solana-based stablecoins like USDC for payments. SOL may also be usable for payments, though stablecoins are encouraged for price stability. CRE8’s native token $CRE8 is especially useful since paying fees in $CRE8 grants a 25% discount. Over time, the platform may support more currencies or even multi-chain assets through bridges.

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<summary>How do I trust that I will get my service or my money back?</summary>

CRE8 uses smart contract escrow to ensure fairness. When a buyer purchases a service, their payment is locked in the escrow contract. The seller doesn’t receive it until they deliver the work and the buyer confirms it (or an auto-release triggers after a agreed upon period without dispute). If the work isn’t delivered, the buyer can initiate a dispute and potentially get a refund. The entire process is transparent and governed by code, removing the need to trust the other party blindly.

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<summary>What if a dispute arises?</summary>

In case of disputes, CRE8 has a dispute resolution process. Initially, CRE8’s support/arbiter will review evidence (communication, delivered files, etc.) and intervene to either refund the buyer or pay the seller. The smart contract allows this intervention in a controlled way. In the future, dispute resolution may be handled by a decentralized arbitration system or via community governance tools to ensure neutrality.

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<summary>How are platform fees taken?</summary>

Platform fees are typically taken as a percentage of the transaction. For example, CRE8 charges 5% on each completed transaction (this exact number can be found in official materials). If you’re a service provider, this fee would be deducted from your payout. However, if you hold $CRE8 tokens, you can pay the fee in $CRE8 and get a 25% reduction on it. For instance, on a $100 transaction with 5% fee = $5, paying in $CRE8 would only cost you $3.75 worth of tokens – effectively letting you keep more of your earnings.

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<summary>What is the $CRE8 token supply and how do I get $CRE8?</summary>

$CRE8 has a fixed supply (the exact total will be announced at token launch, e.g., X million tokens). You can acquire $CRE8 in several ways:

* By participating in the token launch or any airdrops for early users.
* By providing services on CRE8 and choosing to accept payment in $CRE8.
* By buying it on exchanges (DEX or CEX) once it’s listed.\
  Also, you can earn $CRE8 through staking rewards or referral programs if you bring new users to the platform.

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<summary>Do I have to use the CRE8 Wallet or can I use my own?</summary>

You do not have to use the CRE8 Wallet. While the CRE8 Wallet is provided for convenience (especially for newcomers who want a seamless setup), advanced users can connect their own Solana wallets (like Phantom, Solflare, Ledger, etc.) to the web app. The mobile app will likely support key import or WalletConnect to external wallets. Using your own wallet still lets you interact with CRE8’s platform just fine.

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<summary>How does CRE8 ensure legal compliance?</summary>

CRE8 takes compliance seriously. Users may be asked to complete KYC verification especially for large transactions or to unlock certain features (like the CRE8 Card). The platform follows AML guidelines by monitoring for suspicious activity. Additionally, services that are illegal or against terms are not allowed on the platform. By following local regulations and requiring identity verification where necessary, CRE8 operates within legal frameworks while maintaining a decentralized ethos.

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<summary>What types of services can I tokenize on CRE8?</summary>

A wide range of services can be tokenized. This includes but is not limited to:

* Freelance digital work (design, writing, programming, marketing).
* Consulting sessions (business consulting, coaching calls).
* Educational services (tutoring, online courses – delivered as a service).
* Creative commissions (artwork, music composition as a service).
* Even potentially physical or mixed services (like a local workshop or training, though that might involve additional trust if not online).\
  Essentially, if you can describe the service, set terms for delivery, and either deliver something digital or prove completion, you can tokenize it. However, services must comply with terms of use – anything fraudulent, harmful, or illegal is prohibited.

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<summary>How does reputation work? Can I carry it outside CRE8?</summary>

Your reputation on CRE8 is tied to your wallet address. Each completed service with a review contributes to your on-chain reputation score. You might receive a NFT or some verifiable credential representing your reputation. This means if you go to another platform that recognizes these credentials, you can prove your track record. In essence, yes – the intent is that your reputation is **portable**. CRE8 is pioneering this concept so that freelancers are not stuck siloed in one marketplace with their revie7】. Over time, as standards develop, this on-chain reputation could be used across the Web3 freelance ecosystem.

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<summary>I’m a developer – how can I build on CRE8?</summary>

Great to have you! CRE8 offers APIs and SDKs for developers. You can create applications that interact with CRE8’s marketplace, whether it’s integrating it into your own site or building tools for users. For instance, you could build a custom front-end focusing on a niche of services, or analytics dashboards showing trends on CRE8. Check out the APIs and SDKs section of this documentation for technical details. Additionally, join the CRE8 developer community channels – the team might have grants or bounties for those who expand the ecosystem.

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<summary>How do refunds/cancellations work?</summary>

If a buyer and seller mutually decide to cancel a transaction (maybe the provider can’t deliver in time or the buyer changes their mind before work started), they can cancel the job. The escrow contract can be invoked (by agreement of both, or by an admin after confirmation from both) to refund the buyer’s funds from escrow back to the buyer’s wallet. If a cancellation happens after partial work, that usually goes into dispute territory where a resolution (partial refund perhaps) is determined. The platform encourages clear communication so cancellations happen before any work is done to keep it clean.

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<summary>How do refunds/cancellations work?</summary>

If a buyer and seller mutually decide to cancel a transaction (maybe the provider can’t deliver in time or the buyer changes their mind before work started), they can cancel the job. The escrow contract can be invoked (by agreement of both, or by an admin after confirmation from both) to refund the buyer’s funds from escrow back to the buyer’s wallet. If a cancellation happens after partial work, that usually goes into dispute territory where a resolution (partial refund perhaps) is determined. The platform encourages clear communication so cancellations happen before any work is done to keep it clean.

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<summary>Can I use CRE8 without any crypto knowledge?</summary>

CRE8 tries to be user-friendly for newcomers. If you’re not familiar with crypto, the platform (especially with the integrated wallet and guidance) will walk you through the basics. You might need to learn a bit about wallets and tokens, but you don’t need deep blockchain knowledge. The idea is that a freelancer could use CRE8 almost like any other freelance site, with the crypto part under the hood handled by the platform. That said, basic caution like safeguarding your recovery phrase is important, and CRE8’s onboarding will emphasize that.

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